Course insurance

Your protection in case of illness or accident

Have you been planning your skiing or snowboarding course for ages and can hardly wait to get started? It’s all the more annoying when illness or an accident gets in the way just before you’re due to leave. That’s exactly why our partner ERGO Reiseversicherung offers course insurance – so that you’re covered in case of an emergency.

Your advantages at a glance

With just one click, you can secure your course directly when booking – and your rental equipment too, if you wish. Booking takes just a few steps – you enter all your details once, and we take care of the rest! With your course confirmation, you will automatically receive the insurance policy, the insurance terms and conditions and the product sheet. We will forward your details to ERGO Travel Insurance, and the insurance contract will be concluded directly between you and ERGO. In the event of an insurance claim, you will need a medical certificate. You can also add the insurance later – please note the deadline for taking out insurance.

Important to know

In the event of damage, your ski or snowboard course can only be cancelled in its entirety – it is not possible to receive a refund for individual days. This means that if you interrupt the course due to an insured event, it is considered to be completely cancelled and cannot be continued.

Course insurance benefits

Course discontinuation – what next?

If you have to interrupt your ski or snowboard course due to illness or injury during the course, you will be refunded the cost of the remaining course days. Important to know: The course is then considered completely cancelled and cannot be continued.

Example You book our Saturday ski course with four sessions. On the second Saturday, you fall ill. In this case, you will receive a refund for the course fees for the remaining three days – the course cannot be continued after that.

Withdrawal before the course begins

If you have to withdraw from the course due to illness before it starts, you will be reimbursed for the cancellation or rebooking fees. Here too, the course must be cancelled in its entirety – unfortunately, it is not possible to join at a later date.

Example You book our Saturday ski course, but fall ill before the first session. In this case, you will receive a full refund of the course fees or rebooking costs – it is not possible to join the course at a later date.

Family & Friends Bonus

The insurance also protects you if relatives or up to three additional friends fall ill. Relatives are always considered high-risk individuals, even if they have not booked a course themselves.
For friends, the following applies: Everyone must book the same course together (note in the booking form: “Friend” is sufficient). Not everyone has to be insured, but reimbursement will only be given to those who have taken out insurance.

Example You attend a carnival course with your child – if your child falls ill, you can also stay at home and receive a refund for the course fees. Or: You book a course together with three friends – if one of you falls ill, all insured persons will receive a refund for the course fees.

Simply insure borrowed equipment as well

Would you like to insure your rental equipment as well? No problem! Simply insure the total price of your booking – then you will also be reimbursed for the cost of the rental equipment in the event of a claim.

Important information

Insured reasons for cancellation

unexpected disease
serious injury resulting from an accident (including during the course)
Pregnancy
Damage to the property of the insured person
Death

Insurance rate

The amount of the insurance premium is based on the total value of the booking. Prices are always per person and per course.

Underinsurance Clause

You are covered even if you have not insured the full amount (e.g. course plus rental equipment). In this case, however, ERGO’s underinsurance clause applies.

This means that ERGO will check how underinsured you are and deduct this percentage from the reimbursement. Your insurance claim will not be rejected; you will simply receive a proportionate amount corresponding to your insured sum.

Closing date

You can easily take out course insurance – Germany travel insurance from our partner ERGO Reiseversicherung – directly when booking, but no later than 30 days before the course starts.

Liegen zwischen Kursbuchung und Kursbeginn weniger als 30 Tage, dann hast du noch bis spätestens 3 Werktage nach der Buchung Zeit, die Versicherung abzuschließen.

Note in the event of withdrawal or termination

In the event of cancellation or discontinuation of the course, ERGO Reiseversicherung AG will handle your insurance claim in its entirety. We will provide you with all the necessary information so that you can easily submit your claim online.

How it works:

After the course has ended, you can request the insurance documents from us by e-mail.
We will send you the documents by email.
You complete the documents and enclose all other necessary evidence.
The entire process is handled exclusively online via the claims portal of our insurance partner ERGO Travel Insurance.
- Insurance certificate
- Booking documents
- Course fees and cancellation charges
- Suitable proof of the occurrence of the insured event, e.g. medical certificate

ombudsman procedure

If you are not satisfied with the insurance brokerage service, please contact:

Versicherungsombudsmann e.V.
Postfach 080632
10006 Berlin

Telephone 0800 / 369600

E-Mail: beschwerde@versicherungsombudsmann.de
Web-Page: www.versicherungsombudsmann.de